As MAYFAIR, we know that the protection of your personal data is important and we take care to process this information responsibly and in accordance with the applicable data protection laws in all countries where MAYFAIR operates. This Privacy Notice applies to the general personal data protection of MAYFAIR, which also applies to the personal data that MAYFAIR obtains, uses and shares about its customers, solution partners, suppliers and other organizations with which MAYFAIR has or plans to have a business relationship, and the natural persons working for them and explains the principles. This Privacy Statement does not apply to Cloud Services or applications (“applications”), etc. In this case, it is not valid to the extent that MAYFAIR processes personal data on behalf of its customers for their benefit and under their control (as a ‘processor’). This may apply to obtaining information about authorized users of such services to the extent that MAYFAIR processes this information for its own benefit (as a ‘data controller’).

MAYFAIR may obtain your personal data as an individual for various purposes such as below.

Access and use of websites or other online services (including ‘applications’)

When accessing one of MAYFAIR’s websites or using an online service (where references to online services include desktop or mobile applications or ‘apps’) MAYFAIR is responsible for the website’s operation and MAYFAIR’s compliance with security and legal requirements regarding the operation of the MAYFAIR site. It will save the information needed to access you, such as password, IP address and browser settings. In addition, MAYFAIR collects information about the actions you take during your visit in order to personalize your website experience, such as recording your preferences and settings, and to obtain statistics that will help MAYFAIR improve and further improve MAYFAIR websites, products and services.

Responding to your information, order or support request

When you contact MAYFAIR (online or offline) in connection with an information request to order a product or service, request support, or participate in a forum or other social computing tool, to fulfil your request, to provide you with access to the products or services, to provide support, and to contact you MAYFAIR gets the information it needs. For example, it obtains your name, contact information, details about your request. MAYFAIR retains such information for administrative purposes to defend MAYFAIR’s rights and in connection with MAYFAIR’s relationship with you.

When you enter your name and contact information to be registered in connection with such a request, the registration process may enable us to recognize you when you visit our websites.

Communicating with the employees of our customers, potential customers, solution partners and suppliers

In our relations with customers or potential customers, solution partners and suppliers, these persons provide us with business contact information (name, business contact information, position or title of employees, such as contractors, consultants, and authorized users).

Marketing

Most of the information MAYFAIR collects about you comes from their direct interactions with you. When you register for an event, MAYFAIR may obtain information (online or offline) about and during the event, such as attendance to sessions and survey results. MAYFAIR combines the personal data it collects to develop aggregate analysis and business intelligence for business and marketing purposes. You may choose to receive information about MAYFAIR’s products and services by e-mail, telephone or post. MAYFAIR may provide you with personalized information when you visit MAYFAIR websites or use MAYFAIR services. For subscriptions, please follow the unsubscribe instructions provided at the bottom of each email.

When we indicate that we use your personal data in connection with a request, order, transaction or contract (or preparation for them) or to provide the services you have requested (for example, a website), we do so because it is necessary to perform a contract with you. When we mention that we use your personal data in connection with the marketing, improvement or development of our products and services, or for safety and security reasons or due to the requirements of legal regulations other than in connection with your contract or request, we do so with your consent or on the basis of the legitimate interest of the third party.

When appropriate, MAYFAIR may share your personal data with some solution partners to help you or the Company you work for provide products or services or fulfil your requests, or with your consent. When choosing our suppliers and solution partners, we consider the data processing processes of these people.

Please note that in certain circumstances, personal data may need to be disclosed to government agencies as part of a judicial proceeding, court order or legal process. If we have reasonable grounds to believe that the rights or property of MAYFAIR, our partners, suppliers or customers, and others, are or may be affected, we may share the Customer’s personal data to protect such rights and property.

We use the following third-party service providers who may process patient data on our behalf:

• Hosting & Infrastructure: OVH Limited
  • Registered office: 30 Old Bailey, London, EC4M 7AU, United Kingdom
  • Company no.: 05519821
  • Service: Dedicated server, a standalone physical computer leased to host data & applications, giving exclusive use of its resources without sharing with other entities.
  • OVH Limited DPA & Privacy policy
• Messaging & Communication: WhatsApp Ireland Limited
  • Address: 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
  • Company No.: 607470
  • Service: End-to-end encrypted messaging platform
  • WhatsApp Ireland Privacy policy
• Backup & recovery: Google UK Limited
  • Address: 1–13 St Giles High Street, London, WC2H 8AG, United Kingdom
  • Company No.: 03977902
  • Service: Cloud backup and disaster recovery via Cloud Platform
  • Google UK Limited Data Processing Terms

We do not share patient data with any marketing or advertising service providers, including for our own marketing activities.

We aim to protect your personal data and ensure the accuracy of your personal data. At MAYFAIR, we implement reasonable physical, administrative and technical security measures to help us protect your personal data from unauthorized access, use and disclosure.

In accordance with legal and regulatory obligations (for example, auditing, accounting and legal retention periods), personal data, including the security of MAYFAIR’s data processing, the handling of disputes, the establishment, exercise or defence of legal claims, may exceed the time required to fulfil the purposes for which they are processed. It will not be stored for long.

If you have a question or concerns regarding this Privacy Statement, please contact MAYFAIR. MAYFAIR was not a data custodian in such cases.

When personal data is processed in connection with a contractual relationship or entering into a contractual relationship with an affiliate of MAYFAIR. In this case, the data controller of the personal data is the Contracting Company, which is the legal entity that you or your employer has made or will make a contract with.

When personal data is obtained at the physical location or location of a MAYFAIR affiliate. In this case, the data controller of the personal data is the relevant affiliate.

You can request access to, update or, in certain cases, rectification of your personal data. You also have the right to refuse direct marketing.

We may update this Privacy Statement from time to time to reflect changes in our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We recommend that you visit this page regularly for any changes or updates you make. If you continue to use our websites after such a change becomes effective, we will assume that you have read and understood the changes.