How to Onboard
Fast, Simple Onboarding
Getting started with WAcure is simple and fast. We've designed the onboarding journey to be light on admin, low on technical effort, and high on immediate impact—so your team can start seeing results straight away.
To activate WhatsApp messaging, you’ll need a Facebook Business account and a phone number (mobile or landline). If you don’t have one, we’ll guide you through the simple, one-time verification process required by Meta.
The setup is tailored to how your surgery already works, whether you’re using EMIS, SystmOne, or a hybrid model. WAcure integrates with these systems to sync key patient data, align with existing templates, and reduce double entry.
Your Onboarding Journey
A simple and transparent process to get you started in just a few days.
Day 1
Configuration & Setup
Once your practice confirms interest, our onboarding team sets up your dedicated WAcure environment, configured to match your appointment types, admin workflows, and messaging preferences.
01Quick Training & Go-Live
Our team provides a quick walkthrough and support materials for key staff. Because WAcure works on WhatsApp, there’s no learning curve for patients—they simply message the surgery as they normally would.
02Day 2
Day 3
Full Functionality & Support
From the first message, patient flows are ready to use. Appointment requests, repeat prescriptions, and referrals are handled automatically, while your team retains full control and receives continued post-launch support.
03Effortless Compliance
We take care of WhatsApp template approvals, data protection compliance, and message registration in the background—removing friction and keeping your team focused on care.
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