Less Time Spent On
Admin Tasks
WACure's Top Benefits
Smarter Booking - Better Access.
Wacure Appointment Service
Wacure makes booking a GP appointment simple and stress-free by bringing the entire process to WhatsApp. Patients are guided through a clear, step-by-step flow—choosing the appointment type, sharing their reason, and selecting a time that suits.
If plans change, patients can reschedule their appointment instantly through the same WhatsApp chat. There’s no need to call the surgery or wait for opening hours. They can review available times, select a new slot, and receive immediate confirmation.
When patients no longer need an appointment, cancelling is just as easy. WAcure lets them cancel in seconds with a simple message, freeing up that slot for someone else.
For surgeries, WAcure eases the pressure on front-desk teams by capturing structured information upfront and reducing the volume of incoming calls. Staff can triage more efficiently and ensure every consultation is purposeful.
From first request to final confirmation, WAcure delivers a clear, responsive appointment journey—benefiting patients and staff alike.
Streamline your Admin Tasks - Focus on Patient Care.
Wacure Admin Services
Wacure Admin Services ease the daily workload of GP surgeries by automating common patient requests through WhatsApp, reducing call volume, manual handling, and back-and-forth communication.
Patients can request repeat prescriptions quickly and securely, providing all necessary details through a guided flow, while automatically sending confirmation and collection updates.
Referrals, sick notes (fit notes), and doctor's letters can be requested directly through WhatsApp. Wacure collects all the key information up front and routes it to the right team.
Surgeries can track and respond to all incoming requests from a central dashboard, keeping patients updated automatically as their requests are processed.
Wacure also supports proxy access, allowing parents, carers, or family members to make admin requests on behalf of others.
Fill Gaps - Reduce Waste - Maximise Capacity.
Wacure Slot Optimisation
WAcure’s Slot Optimisation Service helps GP surgeries make the most of every available appointment by automatically identifying, releasing, and reallocating unfilled or cancelled slots using a smart algorithm.
When cancellations occur, Wacure instantly offers the slot to other patients in the waiting pool based on urgency and availability. Someone who needs to be seen sooner can often secure a slot that would have otherwise gone unused.
The system also allows patients to register interest in earlier appointments when booking. These real-time offers are delivered via WhatsApp, and patients can respond within seconds without needing to call or rebook.
Keep Patients Informed - Reduce Inbound Pressure.
Wacure Notification Service
The Wacure Notification Service gives GP surgeries a simple and effective way to keep patients updated through real-time WhatsApp messages, such as appointment reminders, service alerts, or general updates.
Instead of calling the surgery or waiting for letters, patients receive timely reminders and clear instructions in the same channel they use every day. No login, no portal, no confusion.
Messages can also be linked to interactive buttons, attachments, or booking links, so patients can take immediate action. The system tracks delivery and engagement in real time, helping you prioritise follow-ups with accuracy.
Structured Messages - Real-time Reach - Better Engagement.
Wacure Template Messaging
Wacure gives GP surgeries a powerful, NHS-compliant way to connect with patients through WhatsApp’s official template messaging system for fast, structured communication that’s reliable and secure.
Patients receive clear messages directly to their WhatsApp for appointment reminders, medication updates, flu jab invites, or health campaigns. Messages can contain longer text, allowing surgeries to explain instructions or follow-up actions in full.
Each message can include interactive buttons (e.g. “Confirm”, “Cancel”) or clickable links to forms and self-booking systems. It also supports personalization with dynamic fields, so each patient sees details like their name or appointment type.
0%
0%
Reduction In Did-Not-Attends
(DNAs)
(DNAs)
0/7
Patient Access to
Digital Services
Digital Services