WACure – Connect to Cure

A smart messaging platform for modern GP surgeries.
WACure brings patient care to WhatsApp, allowing you to manage appointments, prescriptions, and requests instantly. Patients get faster service with no waiting on hold, while surgeries reduce admin workload and improve efficiency.

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WACure - Services

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Slot Optimaization
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Bulk Template
Messaging
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Instant Surgery Services - Delivered via WhatsApp

About WACure

WACure transforms how patients interact with their surgery—bringing key services like appointments, prescriptions, referrals, and admin requests directly to WhatsApp. It’s simple, accessible, and built around how people already communicate.

For patients, WACure means no more waiting on hold or filling out long forms. They can book, reschedule, or cancel appointments, request letters or prescriptions, and receive updates—all through a secure, guided flow. The system also supports proxy access, so parents or carers can manage requests on behalf of others. Everything is quick, clear, and trackable.

For surgeries, WACure reduces admin burden and improves efficiency. Smart flows capture structured information from patients up front, helping staff triage and prioritise effectively. Bulk messaging tools allow teams to send targeted updates in seconds, while slot optimisation features reduce no-shows by offering last-minute cancellations to waiting patients. The result is fewer calls, faster handling, and better use of clinical time.

WACure supports NHS digital access goals and integrates easily into existing surgery processes. From day one, it helps teams deliver faster service, better communication, and a smoother experience for every patient.
How to Onboard
WhatsApp - Familiar Instant Secure Easy Anytime

Why WhatsApp?

At WACure, our mission is to revolutionise healthcare communication for GP surgeries, empowering them to deliver faster, more accessible care to patients through a trusted, secure platform. We believe that clear, timely communication is at the heart of effective healthcare, and our goal is to bridge the gap between patients and healthcare providers by bringing essential services to a platform millions already use – WhatsApp.

WACure runs on WhatsApp because it’s already part of patients’ daily routine. There’s no need to install a new app or learn something unfamiliar—patients simply use the platform they already know and trust.

Messages are delivered instantly, protected with end-to-end encryption, and can be sent or received anytime—day or night. Patients don’t need to wait for phone lines to open or surgery hours to begin. The experience is simple, accessible, and fits around real lives.

For surgeries, this means better patient engagement, fewer missed messages, and a more responsive service—without changing your clinical systems.
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WACure Proxy Messaging

WACure supports patients who rely on someone else to manage their care—such as children, elderly individuals, or those with additional needs—by allowing trusted parents, carers, or family members to make requests on their behalf. From booking appointments to handling prescriptions or admin tasks, everything can be done easily through a secure WhatsApp flow.

  • For patients, this means their care is never delayed due to access issues. Proxy support ensures that loved ones can step in and manage essential health tasks without confusion, while still respecting privacy and consent. It’s safe, inclusive, and always available.

  • For surgeries, WACure removes the guesswork and extra checks around third-party requests. The system follows NHS guidance on proxy access, capturing clear consent and full context before any request is processed. This reduces risk, saves time, and supports your team in delivering accessible care to all patient groups.

  • WACure makes inclusive access easy, compliant, and fully integrated—ensuring no patient is left behind.

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Achievements

WACure Certifications & Intellectual Property

Validated expertise backed by our unique, patented solution

Certification 1
Certification 2
Certification 3
Certification 4
Certification 5
Frequently Asked Questions

Need Support?

WAcure is a smart messaging platform that connects GP surgeries with patients via WhatsApp. It streamlines tasks like appointment booking, prescriptions, admin requests, and notifications—all within a secure, guided flow.

WAcure reduces admin workload by collecting structured information from patients and automating message flows. It cuts down call traffic, improves triage, and increases efficiency across admin and clinical teams.

Yes. WAcure is designed to align with workflows in EMIS and SystmOne. Integration points can include appointment types, patient metadata, document handling, and reporting.

Messages sent through WhatsApp are end-to-end encrypted. WAcure only processes the minimum required data and stores it in a secure UK-based environment, in line with NHS and GDPR standards.

No. WAcure is cloud-based. Staff access the dashboard via web browser, and patients use their own WhatsApp app.

WAcure’s pricing has two parts: a monthly licence fee for the platform and support, and per-conversation fees billed by WhatsApp (Meta). Meta provides 1,000 free conversations per month to get started.

No. Patients do not need to register, download an app, or fill out any forms. They simply send a message to your surgery’s WhatsApp number to begin the secure, guided conversation.

Most practices are fully live within 2–3 working days from the initial setup. We handle all the configuration, message registration, and training to ensure a smooth launch.
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